FAQs

What size of tent should I choose? 

This is really dependent on what you plan to use the tent for. Often, people underestimate just how big an 8x8 tent actually is, however, if you plan on having more than 2 or 3 people in the tent or you have a lot of stuff, then larger tent sizes are going to be more suited to your use. Due to the way our tents are constructed, some tents are better suited for more space than others. Range and Pyramid Tents are the "smallest" because of their steep angled walls, the Prairie Tent is reasonably spacious because of its vertical door, and our Torrent Tents are by far the largest due to the construction of their walls. 

What do your tents come with?

All of our tents include aluminum poles, army-surplus aluminum stakes, and guy lines for free. We also include a pole bag, a stake bag, and our handy compression bag, which has plenty of straps to help compress your tent into a manageable size. All of our canvas products are also treated with Sunforger to make them water, mildew, and fire resistant. 

How long will it take to make my tent? 

Depending on if we have the tent in stock, it can takes about 5-7 business days for us to make a tent and put it in the mail. If you're in a hurry, feel free to email: elliscanvastents@gmail.com to check if the tent is in stock. 

How long does shipping take? 

We send all our products via FedEx Ground. They usually take between 3-5 days to deliver depending on where you are. We do offer FedEx expedited services for an additional charge. 

Where are your tents made? 

All of our tents are handmade in right here, in Durango, Colorado. Our address is 158A Bodo Dr, if you ever want to come by and say hi. 

What should I do when I get my tent? 

Set it up in your backyard of course! You'll want to set the tent up completely, making sure all poles are in place and all guy lines are taut. You'll then want to take the hose and wet the tent down. We'd recommend putting your thumb over the hose instead of spraying the tent directly to recreate a rain like effect. Don't worry, all our tents are water resistant, so you won't damage your tent. Due to the nature of canvas, the first time the tent gets wet you may notice some droplets of water on the inside of the tent. This is normal. Wetting the canvas allows the fibers to swell around the thread to ensure your tent is as waterproof as possible. Just make sure you let your tent thoroughly dry out before you store it again. 

What is the lifespan of your tents and how long can I leave mine up? 

This really depends on how you treat your tent. We have tents that we made 10 years ago whose owners are still happily using them. It really depends on your environment, and if you want to leave your tent up for a long period of time. Our tents are all weather tents, and can be left up for months at a time, however, this will lead to a shorter lifetime. Because our tents are made from treated canvas, they won't deteriorate like nylon when left up in the sun. With continuous exposure, you should be able to get at least 4 good years out of any of our tents.

How do I store my tent?

All of our tents come with our handy compression bag to make it easier to carry them around. Stay tuned for a video from Dave on how to roll up our tents. You should always make sure your tent is properly dry before you roll it up for storage. If you pack your tent up wet, make sure you take it out when you get back home and let it thoroughly dry out. All our tents are mildew resistant, but leaving a wet tent in a dark bag is just asking for trouble. 

What are the tent floors made of? 

Our tent floors are made out of an 8oz Vinyl-coated polyester. It's a pretty hardy material that's flame retardant, doesn't rot, and is pretty wear resistant. The Detachable Floor for our Torrent Tent model is made from a multi-mesh woven vinyl, which allows mud and water to run through the weave of the tent floor. 

What if I get my tent and there's a problem with it? 

Get in touch as soon as you can, and we'll do our best to fix it. Email us at elliscanvastents@gmail.com, or give us a call at 970-259-2050. 

Do you make Wall Tents or Teepees? 

Unfortunately, we no longer make Wall Tents or Teepees. Stay tuned though, we're always working on new tent designs and we have some exciting new tents coming out in the not too distant future. 

What about custom orders?

We don't do those either. Sorry. 

Does the canvas leak when you touch it? 

This is a question that stems back to the way canvas tents used to be made. Old canvas tents could get easily damaged by the oil from your hands, leading to their water repellency wearing off. This isn't the case with our canvas tents, all of which are treated with water-repellent Sunforger, which absolutely will not wear off if you touch it. Just make sure to hose your tent down (see above) before its first use. 

Who can use a canvas tent? 

Anyone. Our canvas tents come in a variety of different designs, making them great no matter what your needs. From the lone cowboy to the avid mountaineer, to those that love glamping, and everyone in-between, you don't have to fit a specific niche to enjoy using a canvas tent. 

Does it come with a deck?

Sadly, no, none of our tents come with a deck. If you'd like to put your tent on a deck feel free to give us a call at 970-259-2050 and we'd be glad to help with designs and specs.